THE TOKEN PROCESS
My non-foil tokens are designed on the computer and printed out on a Canon Pro9000 MarkII printer with Chromalife 100 inks onto HD Photo paper and then affixed to a backing card (usually a land, token, or ad card from booster pack) to keep it from bending, then placed in a sleeve.
My foil tokens are designed on the computer and printed out on a Canon Pro9000 MarkII printer with Chromalife 100 inks onto clear film and then affixed to a stripped foil magic card, then placed in a sleeve. This process takes a significant amount of time to both strip and fit the card so prices are slightly higher there.
THE SHIPPING PROCESS
I ship single sets in a brown clasp envelope with plenty of taped reinforcements. Multiple batches in one order get a bubble mailer with extra tape reinforcements. Shipments are usually mailed out on Wednesdays and Saturdays, though if I am not busy during the week I will try to get them out upon ordering. I am but one girl with a life but I try to accommodate. If you need them quickly for a tournament you can always email theevilkitten @ gmail.com for a rush request (at no extra charge).
I am very serious about my customer service and try to interact with my clients on a daily basis. I have a facebook page where I post photos and promotions so it’s good to follow that and if you have any questions about a future or current order or would like to discuss custom (or just a design in your head) ideas then feel free to email me: theevilkitten @ gmail.com.
If you are dissatisfied with a product (I have not had one yet) then I will do whatever I can to reach a resolution with you. If for some reason it cannot be reached a refund can be issued within 14 days if the items are returned in the same condition they were sent in. Provided it was no error of my own the price of the item minus shipping will be refunded once the items have been received back into stock.